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Mobile Options Currently access to their Ting Dashboard mobile app is only available for Android devices but may expand in the near future.
Refund Policy Like most other mobile service providers, Ting. Customer Service Contact Info Currently it seems that the only contact information they provide for the general public is a phone number, , though they may provide additional forms of contact for members.
Reputation Ting. Competitors and Alternatives? There are many other alternative cell phone service providers out there competing for users who are looking for a non-traditional carrier with more affordable options, like Solavei , Straight Talk Wireless , Consumer Cellular , Safelink Wireless , and many more.
If you have any experience with this company or their products, please leave your Ting. From the beginning they gave us nothing but trouble.
After arguing with them for several minutes on the phone until we got sent to a VP who finally explained why this was - which none of the lower level people either were allowed to explain or they chose not to explain it - we could understand the policy but weren't happy with it.
Ting includes usage alerts and individual line limits for free. Ting also offers dashboard apps for both Android and iOS to track your usage and change settings directly from your phone.
If you already have a phone to bring to Ting, you can check if it is compatible with Ting here. If you would like to buy a new phone you have two main choices: buy a phone directly from Ting , or purchase from a retailer like Apple or Amazon.
If you choose the second option, just ensure that the phone is compatible with either Verizon, Sprint, or T-Mobile. We suggest completely unlocked phones as you can switch between any of the carriers.
However, in the process of signing up we had a question, so we called their main phone number and to our surprise and delight an actual human answered almost immediately!
No automated system to navigate whatsoever and no holding. Since then we have called many times and everyone we have spoken to was knowledgeable and were able to answer our questions and resolve any issues efficiently.
If you would prefer not to call Ting support, you can also reach them through email or online chat. It is not an exaggeration to say that Ting customer service is the best customer service we have ever experienced.
If you cannot decide which phone to buy, Ting offers a service that will help you find a phone that is compatible with its network by asking you a few questions about what kind of phone you want.
On weekends, the number is open from 8 AM to 11 PM. There also is a customer service line that has the same hours. It's also possible to find answers to many commonly asked questions about Ting online.
Information is available on the Ting website. It's also possible to contact Ting on Facebook or Twitter. There also are apps that make it possible to contact the company.
If you switch to Ting, it will be possible to keep the same number. This is the same as most major cell carriers. If the phone is purchased directly from Ting, you will not have to buy a SIM card.
For those who are using a phone that wasn't purchased from Ting, you'll need to get one that is compatible with the network preferences of your phone.
Ting offers a variety of SIM cards to choose from. The rate for international calls varies considerably based on the minutes.
You can find the rates for international calls here. If you are interested in roaming services for international calls, the rate also varies depending on country.
The international calling page on the Ting website lists information about international roaming. It is possible to use the data from Ting on any device.
The cost of using the data for tethering is the same as if you were using it on your phone. It's also possible to access the phone's Wi-Fi hotspot on other devices.
Ting does not operate any stores. Apparently sending one email that I never read since I receive so much junk email from Ting constantly stating they were changing our plan to their regular rates constitutes my permission!
We were N EVER given the chance to choose a better option! Who in their right minds would choose a pay as you go for teens that use so much data???
Hell no!!!! I sent multiple e-mails to Ting's customer service and was told I needed to contact Freedompop.
I then contacted Freedompop and was told to contact Ting. The whole combined debacle took over 3 weeks the entire time of which I was without service of any kind.
In desperation I reached out to another company Tello to see if by some miracle I could get up and running with them. Less than 72 hours less than 3 days later they had me up and running and managed to save my number.
So Tello did in less than 3 days what Freedompop and Ting couldn't do in over 3 weeks. Ironicially Ting sent me an e-mail a few weeks after I switched to Tello telling me I was going to lose my number if I didn't sign up with them.
Nice try guys. You will be losing my wife's business as well once her promo ends. I have had this service for 5 years Thanks for helping to support our site.
And again, in Kind of unheard of today! Kudos to Ting! Click on the green button above to take advantage of this offer!
You will be required to purchase a Ting plan OR add an existing line to your account, if you are a new member.
More details. Plans based on what you use. Their customer service gets worse every year. Phone calls are never answered, no one responds to chat attempts.
I am just sick of the way they ignore their customers now. Not gonna happen with me. I too am leaving Ting. They admit that their customer service has not kept pace with their growth.
Hi Leese. Sorry to hear about your experience with Ting. I know they recently acquired k customers from Freedompop — so that could be contributing to the longer service response times.
If you are truly frugal, why would you have ting? Since around May of this year, it has been horrible.
I am 3 blocks from a tower, on a high floor, and I only get 2 bars at my workstation, 4 bars but a long delay in dialing in my bedroom.
The phone does not ring, people tell me it goes straight to voicemail. Well fine!People who already had a fair number of existing or keen followers from elsewhere may well have succeeded, but it's another thing for people without existing followers or those even new to Facebook. Embrace this crystal season with Federica. It is mandatory to procure user 7 Days To Die Tiere Züchten prior to running these Cricket Betting on your website. Customer Service - YES!!! I have only been a customer of Ting for a short time, and I was only going to read their reviews and not write one, but I see someone with a review from Feb that is very similar to what has happened with My Müsli Glutenfrei. It was just easier to manage one account. So, the upshot is, in my opinion, that Ting is really not worth using unless you're someone whose usage is on the low, low end. For instance, Verizon's Small S Plan is 55 dollars per month. Like Ting they also have great support. Agree The Mountain King that last comment! Not worth the hassle. However, T-Mobile is Ting Erfahrungen hard to fix this problem. I have used Lotto Rubbellose Kaufen, textnow, ringplus defunctrepublic wireless, metropcs and recently, because of ringplus, ting. According to their website, Ting Las Vegas Hotels Strip that "what people are forced to put up with from mobile service providers just doesn't make sense.